Circuit City Guarantees 24-Minute In-Store Pickup
Half of Circuit City’s customers who purchase from the retailer online choose the in-store pickup option, and now those orders are guaranteed to be ready at the store of choice within 24 minutes of order confirmation, DM News reports.
The guarantee covers purchases of $25 or more made through the website, catalog (which launched in July), or call centers. Not covered is the amount of time a customer spends waiting on line in stores to pick up the purchase. Purchases made the day after Thanksgiving, and the two days following Christmas, are also exempt.





