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Half of Circuit City’s customers who purchase from the retailer online choose the in-store pickup option, and now those orders are guaranteed to be ready at the store of choice within 24 minutes of order confirmation, DM News reports.
The guarantee covers purchases of $25 or more made through the website, catalog (which launched in July), or call centers. Not covered is the amount of time a customer spends waiting on line in stores to pick up the purchase. Purchases made the day after Thanksgiving, and the two days following Christmas, are also exempt.
A study by the etailing group in September showed that online retailers were getting better at having products ready for customers who have chosen the in-store pickup option. Overall, merchandise was ready for the customer 87 percent of the time.
Cox Enterprises, Inc. announced today that the company is bringing together its three media units - Cox Newspapers, Cox Television and Cox Radio - under a new organization named Cox Media Group, Inc., effective January 2009. The subsidiary will be headquartered…
Only 28% of the audience of an average news program, website or magazine gets valuable information about products and services advertised there, making news venues less effective at conveying ad messages than all forms of media combined (see chart), according…
Target is one of the first brands to create an iPhone application. The Target “gift globe” allows iPhone users to shake their phones to launch a snow-fall effect.
When the snow clears, a gift idea from Target is revealed. Users…
Publicis has acquired full-service agency W&K Communications, continuing its Asia expansion that began several years ago.
W&K will be pulled under the umbrella of Publicis’s Burnett agency network, and will be renamed Leo Burnett Beijing Advertising, writes Adweek.
Other recent Publicis…
Conde Nast is removing Flip.com as an applicationon Facebook come Dec. 16. The website will also be shut down.
Flip launched in 2007 as an online scrapbooking site, reaching 300,000 users. But it failed to sustain the growth Conde Nast…
Effective immediately, any telemarketing call that delivers a prerecorded message must include a quick and easy way to opt-out of receiving future calls. The opt-out must work both for consumers who answer these calls in person and for those whose…
