Marketers Struggle to Turn Measurements into Action
The third annual ANA Marketing Accountability survey reports “substantial improvements” in the ability of senior-level marketers to measure and act on ROI, but also cites obstacles to turning metrics into action, MarketingVOX reports. Some 32 percent of senior-level marketers polled said they are satisfied with their ability to measure and act on ROI to improve business results, up from 19 percent in 2005. However, 20 percent of respondents said although they are able to measure ROI they cannot act take corresponding action, mostly as a consequence of organizational and process barriers.


