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85% of UK’s FSI Direct Mail Opened

Eighty-five percent of Britain’s direct mail pieces from banks and credit card firms are opened, with people more likely to read junk mail from a bank than any other type. Seventy percent of mail from mail order companies and charities is opened.


According to a survey by Neilsen Market Research for Marketing Magazine, MBNA sends the most, 99 million pieces a year, The Times reports. Third on the list is Capital One, with 20 new mailers each month.

Those surveyed said they immediately throw away mail addressed to the wrong person or containing spelling mistakes - that means 22 percent of all junk mail goes unopened.

The study suggests that the success of finance companies is linked to the use of more sophisticated data to identify potential customers. Arjan Duijk, the marketing director of Capital One, said: “We send to less than 15 percent of the mailable population in the UK.”

Related topics: FSIs, Europe, Direct...   

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WSJ.com Reaches Audience High, Site Traffic Nearly Doubles for June

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U.K. 2008 Ad Spend Growth Revised Downward to 4%

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Direct Partners: Email Top DR Tool for Big Biz

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Spam Still a Problem; ‘Finance’ Tops Spammers’ Favorite Topics

 Without spam protection, the average web user can expect to get 70 spam messages each day, according to a survey by McAfee, the BBC reports (via MarketingVOX).

For the McAfee spam test, 50 people worldwide were asked to web-surf without a spam…

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