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Wireless-Customer Care: T-Mobile Notches 7th Consecutive Win

T-Mobile received the highest index score (105) in a J.D. Power and Associates study on wireless-customer care performance, followed by Verizon Wireless, Alltel and AT&T (see graph), writes MarketingCharts.

Newspaper Ads Trounce TV in Canada

Six of ten Canadians (61 percent) say that they’d rather look at the ads in a newspaper than watch advertisements on TV, according to an Ipsos Reid national survey by Ipsos Reid for the Canadian Newspaper Association, writes MarketingCharts.

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