The Yellow Pages industry is being pressured to provide more audience measurement to its national advertisers.
The Association of National Advertisers’ Telephone Directory Committee is urging the Yellow Pages industry to significantly improve measurement standards. The ANA wants national syndicated audience measurement research and circulation auditing; currently only 18 percent of the U.S. market is measured according to BtoB online.
The lack of accountability at a time when advertisers are pressing for more measurability is vexing to the ANA, which says that of the $15 billion Yellow Pages industry, national advertisers comprise $2.3 billion. “At a time of intense focus on advertising accountability, the committee is discouraged by the Yellow Pages industry’s failure to provide basic accountability and ROI metrics,” said a marketing manager for Allstate Corp and an ANA committee chair.
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See…