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ANA Survey: Agencies Not Able to Work Across Disciplines

Published on September 16, 2005 | Email this article
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A survey based on interviews with more than 100 advertisers found that agencies are not meeting the expectations of many advertisers when it comes to the ability to handle or add new services, integrate campaigns across multiple disciplines, and provide operational efficiencies that help reduce costs, B to B writes.

 

However, the survey - from the Association of National Advertisers - also found that 93 percent of advertisers are satisfied with their lead strategic and creative agencies, and that those agencies are meeting or exceeding expectations. The ability for an agency to target specific audiences is a top desire among 69 percent of advertisers; 67 percent also want overall creativity.

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